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If you have any questions or concerns you've came to the right place.

We'll usually get back to you within 24 hours

Common Questions

What is your return policy?

Blox offers a 30-day money back guarantee on all our products. If you're unsatisfied with your purchase, you can return it within 30 days from delivery date. Please note that customers are responsible for return shipping costs. Refunds are processed after the product has been inspected and found to be undamaged. We do not charge restocking fees. Please read more at https://itsblox.com/policies/refund-policy.

How long does shipping take?

Shipping times vary depending on the product, ranging from 5 to 12 business days. The exact estimated delivery date will be provided in your order confirmation email. If you're still having trouble tracking the order, send us an email and we'll be glad to help. You can learn more by visiting https://itsblox.com/policies/shipping-policy.

Do you ship internationally?

Yes, Blox ships worldwide. International customers can place orders on our website, and shipping costs and estimated delivery times will be calculated based on your location and the items in your order during checkout.

How do I track my order?

Once your order has been shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your package's progress directly on our website https://itsblox.com/pages/track or through the carrier's tracking system.